Who we are

Suggested text: Our website address is: https://www.formans.co.uk.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

How do Forman & Field collect your personal data?

Data collection occurs when:

  • Registering for an online account at formanandfield.com
  • Updating your online account
  • Contacting Forman and Field by phone or email
  • Completing Forman and Field Surveys
  • Completing transactional forms
  • Interacting with the Website

Please note that telephone calls made to our Call Centre may be recorded for monitoring and quality control purposes

 

How do we use your personal data?

  • Process orders
  • Process payments and prevent fraudulent transactions
  • Respond to enquiries
  • To promote our services and special offers
  • For market research and website improvement

 

How do we keep your information for?

Forman & Field may store your information in its databases for a reasonable period, reflecting our need to answer queries or resolve problems; provide improved services and any data retention requirements of the law.

 

When do we share your personal information?

We only share your personal information with our other offices, our agents or third parties where necessary for the following purposes:

  • We employ other companies to perform functions on our behalf including taking orders, delivering parcels, processing credit card payments and providing customer service. They have access information needed to perform their tasks, but may not use it for other purposes.
  • Where it is necessary to prevent fraud or reduce credit risk we may share your personal information with other companies and organisations.
  • In other circumstances, only if you have provided your consent will information about you might go to third parties.

 

How do we use your personal information for marketing purposes?

If you have consented we will send you relevant offers and news about our products and services. If you no longer wish to receive such offers please notify us by email to info@formanandfield.com or call us on 0203 601 5464.

 

How do we keep your information safe?

Forman & Field is committed to keeping your all customer information safe and secure. To do this, security measures we employ include:

  • Data encryption, firewalls and ID verification.
  • Authorised employees are only permitted access to that which is necessary to carry out their tasks.
  • Internal protocols advise our information security approach, including training for employees.

 

Use of Cookies

Cookies are used on our website to collect information regarding our customers browsing and purchasing behaviour. This will include pages visited and products purchased providing F&F with an insight into our customers’ journeys around our website. If you wish to disable cookies you will need to change your website browser settings to reject cookies.

Our Commitment to Data Security

In accordance with the General Data Protection Regulations, Forman & Field commit to update our Terms & Conditions, Privacy Policy and Business Practices to be in line with all new regulation.