Privacy Policy

H. FORMAN & SON PRIVACY POLICY

Forman & Son is committed to protecting and respecting your personal information. This Privacy Policy sets out how we collect, store and use information about you from our website.

Information we may collect

• Your contact details (e.g. name, email address and contact number)
• Details about your enquiry (e.g. business details)

How we use your information

• Respond to enquiries
• Customer service
• Promote our services
• For market research and website improvement

How do we keep your information for?

1. Forman & Son may store your information in its databases for a reasonable period, reflecting our need to answer queries or resolve problems; provide improved services and any data retention requirements of the law.

Marketing

1. Forman & Son may process your information to keep you apprised of news, special offers, new Forman’s services and other information. We carry out this processing on the legal basis that we consider it a legitimate interest in marketing our services and only do so to the extent that is permitted by the applicable direct marketing laws.

At the bottom of our marketing emails you can manage your subscription to our mailing lists. Alternatively you can email info@formans.co.uk or call 0208 5252 399 and ask to be removed.

When do we share your information?

We treat your personal information as strictly confidential. We may share your information with our employees, our agents or third parties where necessary for the following purposes:

• Perform functions on our behalf including taking enquiries and providing customer service. They have access to information needed to perform their tasks, but may not use it for any other purposes.
• In other circumstances, only if you have provided your consent will information about you might go to third parties.

How do we keep your information safe?

1. Forman & Son is committed to keeping your all customer information safe and secure. To do this, security measures we employ include:

• Data encryption, firewalls and ID verification.
• Authorised employees are only permitted access to that which is necessary to carry out their tasks.
• Internal protocols advise our information security approach, including training for employees.

Use of Cookies

Cookies may be used on the site to help provide you with appropriate information during your visit. These cookies may be placed on your computer’s hard drive. If you wish to switch off cookies your access to the site will not be affected. No cookie created by the H. Forman & Son website stores personal details about you.

Our Commitment to Data Security

In accordance with the General Data Protection Regulations (GDPR), H. Forman & Son commit to update our Terms & Conditions, Privacy Policy and Business Practices to be in line with all new regulation.